Items may be returned within 30 days of the ship date for a refund.
While most items are returnable, they are subject to the following guidelines:
Defective, Damaged or Miss-shipped Items
You will receive a refund for the item(s) and shipping and handling costs for defective, damaged or miss-shipped items.
For all other items, shipping and handling costs cannot be refunded.
Proper Conditions for Return and Credit Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. A refund will be issued for the price of the item upon its check in and processing. Shipping and Handling fees are not refundable.
Please include the Order ID on the outside of the shipping package. (Please do not write directly on the manufacturer's box). For your protection, please send your return prepaid via a shipping service that can be tracked, such as UPS. Please be sure to keep your receipt. We cannot guarantee refunds for returns sent via a non-trackable method. Credits are processed upon confirmation of the return by our suppliers. Please allow up to two billing cycles for the return credit to appear on your credit card statement. If credit cannot be issued to your credit card, a store credit will be issued.